Last Updated: June 2025
At Regalis Hair Industries, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how and when your products will be delivered.
1. Shipping Locations
We currently ship to:
Across India (All serviceable pin codes via trusted courier partners)
International Shipping (Selected countries only – please contact us to confirm availability before placing your order)
2. Shipping Timeframe
2.1 Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Orders with customization or special requests may take longer to process. You will be informed in such cases.
2.2 Estimated Delivery Time
Metro cities (India): 3–5 business days
Non-metro cities (India): 5–8 business days
International Orders: 7–15 business days (depending on the destination country)
Please note: Delivery times may vary due to unforeseen circumstances such as weather, customs delays, or local disruptions.
3. Shipping Charges
India: Free shipping on all prepaid orders above ₹999.
A standard shipping charge may apply for orders below the threshold or COD orders.International: Shipping charges are calculated at checkout based on your delivery location and product weight.
4. Order Tracking
Once your order is shipped, you will receive an email or WhatsApp message with your tracking number and courier partner details.
You can also track your order on our website using the tracking ID provided.
5. Delivery Partners
We work with trusted logistics providers like:
Delhivery
Blue Dart
DTDC
India Post
DHL / FedEx (for international deliveries)
6. Delays & Failed Deliveries
We are not liable for delays caused by:
Incorrect or incomplete address details.
Natural disasters, strikes, or logistics disruptions.
Remote area deliveries or customs clearance (for international orders).
If a delivery fails due to an incorrect address or failed attempts, re-delivery charges may apply.
7. Packaging & Safety
All products are packed securely with protective layers to avoid damage during transit. We ensure hygiene and care, especially for hair products, to maintain quality and safety.
8. International Shipping – Customs & Duties
For international orders:
Customs duties, import taxes, and other charges are not included in the product or shipping cost.
These fees (if applicable) must be paid by the recipient at the time of delivery.
Please check with your local customs authority for regulations and charges before placing your order.
9. Need Help?
For any queries or assistance related to shipping, feel free to reach out:
📧 Email: support@regalishairindustries.com
📞 Phone: +91 72899 54605
🌐 Website: www.regalishairindustries.com